The founder has formed a strong team. The operational director, also referred to here as COO, must set up the basic infrastructure sufficiently robustly so that the company can grow exponentially in an organizational way.
The appointed COO, from a well-known CRM software supplier, has professionalized the organization, including introducing new systems and processes
New systems and processes have been introduced, including in the areas of planning, project management and contract management. The team has also been greatly expanded with team leaders and >20 software engineers.
